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FAQs for Renters

Frequently Asked Questions (FAQs) for Renting a Townhome

  |     |   Property Management
  1. How do I apply to rent a townhome?
    You can start the application process by visiting our website and selecting the community you’re interested in. Click on the “Apply Now” button and follow the instructions to submit your application. If you need assistance, our leasing office is happy to help.
  2. What is required to qualify for a lease?
    To qualify for a lease, we evaluate the following:
    • Credit check
    • Background check
    • Proof of income (income must be at least 3x the monthly rent)
    • Rental history (references from previous landlords, if applicable)
    • Applicants must be 18 years or older.
  3. Are pets allowed?
    Yes, we are a pet-friendly community! However, some restrictions apply:
    • Pet Fees: A one-time non-refundable fee and monthly pet rent.
    • Restrictions: Breed and weight restrictions may apply.
    • Please contact the leasing office for specific details about our pet policy.
  4. What amenities are included in the community?
    Our townhome communities are designed with your lifestyle in mind. Depending on the location, amenities may include:
    • Playgrounds and pavilions
    • Clubhouse and swimming pool
    • Walking trails
    • Maintenance-free living (lawn care and snow removal included)
    • Check with the leasing office for amenities specific to your desired community.
  5. How long is the lease term?
    We offer flexible lease terms, including 12-month leases. If you have specific requirements, let our leasing team know, and we’ll do our best to accommodate.
  6. Is renters’ insurance required?
    Yes, renters’ insurance is required for all residents. You must provide proof of coverage prior to moving in. If you don’t have a policy, we can assist you in finding one.
  7. How much is the security deposit?
    The security deposit amount depends on your application and screening results. Generally, it is equal to one month’s rent.
  8. Are utilities included in the rent?
    Utilities such as water, electricity, gas, and trash are not included in the monthly rent unless stated otherwise. Tenants are responsible for setting up their own utility accounts prior to move-in.
  9. How do I pay rent?
    Rent can be paid conveniently online through our resident portal. We also accept payments via ACH bank draft and credit/debit cards. Late fees may apply if rent is not paid on time.
  10. How do maintenance requests work?
    Residents can submit maintenance requests through our online resident portal or by calling the leasing office. Emergency maintenance is available 24/7 to handle urgent issues, such as water leaks or heating/cooling failures.
  11. Can I tour a townhome before applying?
    Absolutely! You can schedule an in-person or virtual tour by contacting the leasing office. We’re happy to show you around and answer any questions you may have.
  12. What happens when my lease is up?
    As your lease approaches expiration, our leasing team will contact you to discuss renewal options. We offer flexible renewal terms and strive to make the process seamless.
  13. What school districts are the communities located in?
    Many of our communities are located in highly-rated school districts. For example:
    • Chapman Ridge is in the Lee’s Summit School District.
    • Oak Woods is in the Spring Hill School District
    • Traditions is in the Raymore-Peculiar School District
    • Barry West is in the Park Hill School District
    • Rustic Heights is in the Oak Grove School District
  14. Can I transfer to another Sallee community during my lease?
    Yes, if you’re interested in relocating to another Sallee Development community, our leasing team can assist with the transfer process. Fees and conditions may apply.
  15. Who do I contact for questions about my lease?
    For any lease-related questions or concerns, contact your community’s leasing office directly. Our team is always here to help!

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